The Mei Mei Restaurant team is looking for energetic, responsible, food-loving, detail-oriented people to work in our award-winning restaurant and food truck catering business.  

We are a sibling-run business dedicated to great food, excellent service, local sourcing, and sustainable operations. We believe in hiring great people and working with them to grow as people and as members of the Mei Mei team. We’re always expanding and adding new opportunities as a company and looking for people to join us for the ride! You are someone who loves food and interacting with people. You care about great guest service and hospitality as much as you appreciate organization and structure. You’re motivated, dedicated, and excited to join a thoughtful and somewhat unconventional company.

Current Job Openings


Chief People Officer

The Chief People Officer is a new central leadership position at Mei Mei. As CPO you’ll uphold our sky-high standards for food and beverage quality, team engagement, financial achievement, ethical business practices, and guest experience. You’ll formulate plans to meet (and beat!) company-wide revenue targets, craft clever budget initiatives and shepherd our motivated staff through a professional development program unique to the restaurant industry. Your days will be jam-packed with a variety of different tasks: running management team meetings, reporting key metric numbers, facilitating our professional development curriculum, managing high-touch private dining events, and being the first to jump into the dish pit when the team is in the weeds! 

We are a nimble and growing company seeking a Chief People Officer to stay acutely connected to the wellbeing of our workforce as we continue to grow as an organization. We’re looking a team-player who deeply understands hospitality, and who knows that providing and caring for employees results in a higher quality of service for our guests. 

Preferred Qualifications:

  • Exceptional leadership and motivational skills, with a knack for attracting, training and retaining the very best managers and team members in the industry
  • Fierce guest-focused mentality, with the capacity to provide an exceptional dining experience for our diverse customer base
  • Ability to define, measure and attain stretch financial goals for the restaurant, with a focus on building year over year sales while balancing cost of sales, inventory and labor
  • Passion for re-thinking restaurant industry standards and prioritizing environmental sustainability, animal welfare, labor justice and inclusion.
  • Minimum three years previous culinary or hospitality management experience


Job Responsibilities:

Leadership

  • Manage hiring and onboarding for all staff, ensure adherence to company policy, and provide ongoing coaching to staff across departments
  • Directly oversee and manage schedules for all front of house team members
  • Administer all aspects of Human Resources including employee performance reviews, benefits, special needs, wellbeing and safety
  • Oversee staff-wide communication, scheduling, requests for time off, and company calendars
  • Manage activities for the Open Book program in conjunction with Open Book trainers (a cohort of internal staff leaders who teach and mentor on Open Book material)

Guest Services

  • Provide an outstanding guest experience, including professionally and promptly responding to all customer concerns or issues. 
  • Solicit, share and utilize guest feedback to improve company operations and build brand loyalty

Financial

  • Ensure all financial administrative duties are completed accurately, on time, and in accordance with company policy
  • Track key performance metrics, present periodic Profit and Loss statements to all staff and ownership, design and implement improvements to meet and exceed Annual Plan goals

Compensation: Salaried, 50k - 60k base (depends on experience) plus profit sharing

Required Certifications: 
MA Driver’s License
Servsafe, certification available
Allergen Awareness, certification available

Benefits Offered: 
Full participation in profit sharing program
Health insurance cost sharing
Two weeks paid vacation
Employee dining program

To apply please send us an email to hello [at] meimeiboston.com with ‘[YOUR NAME]: HIRE ME, I’M AWESOME’ as the subject. Attach your resume and a cover letter that includes answers to the questions below, and anything else you want to share with us about why you would be perfect for this role: 

  • What kind of relevant experience do you have?
  • Why do you want to work for Mei Mei?
  • What’s an example of great customer service you recently had and why? If you can’t think of anything, tell us what that concept means to you.
  • When are some times in the next week that you could come in to meet us

 

SHIFT Supervisor

The Shift Supervisor is a kitchen leadership position, the person in charge when the Kitchen Manager is not present. Beyond carrying out the duties of a Senior Line Cook, the Shift Supervisor may be responsible for opening and closing the restaurant, directing junior line cooks, and generally overseeing all Back-of-House employees. You may accept deliveries, help execute caterings, and generally use your good judgment to ensure the smooth functioning of the kitchen in conjunction with the Front-of-House team. 

Qualifications:

  • Exceptional leadership and organizational skills
  • Demonstrated history of dependability 
  • Consistent weekend availaibility
  • Minimum one year previous culinary leadership experience


Job Responsibilities:

Management

  • Act as keyholder for restaurant in charge of opening or closing the kitchen, including set up and breakdown
  • Direct junior line cooks, delegating tasks as necessary and managing breaks and schedules
  • Take deliveries and performing final checks on catering deliveries and communicating with delivery personnel

Administrative

  • Act as point person for reporting all issues and updates to Kitchen Manager
  • Attend all kitchen meetings, oversee prep lists and generally oversee execution of kitchen tasks
  • Assist with special projects as needed, including but not limited to recipe development and costing, Open Book training, developing and improving systems, etc
  • Help train junior line cooks as needed

Kitchen

  • Execute or oversee all tasks of junior and senior line cooks, including but not limited to the preparation of food, set up or breakdown of the line, organization and cleaning of dish pit, downstairs food prep and cleaning, and more
  • Oversee flow of the kitchen to ensure constant communication and timely execution of food preparation
  • Maintain thorough knowledge of menu and expediter role as needed
  • Manage kitchen inventory and report to Kitchen Manager 

Compensation: Based on experience

Required Certifications: 
MA Driver’s License
Servsafe, certification available
Allergen Awareness, certification available

Benefits Offered: 
Full participation in profit sharing program
Paid sick time
Employee dining program

To apply please follow the instructions at the bottom of this page.


 

 

DON't see a current job opening that fits you?

We’re always looking for good people to join our elite team of food ninjas.

Do you love food and sharing delicious experiences with people? Are you a stickler for for great customer service and a fan of well-run, thoughtfully designed businesses? Are you looking to work for an independent local company that believes in sustainability and community engagement? Most importantly, are you looking for a job that will allow you to learn, grow and advance with a cool small company and have fun while doing it?

If so, we would like to hear from you! We’re always looking for responsible, energetic, fast-moving, food-loving employees to work on our truck and our restaurant. Duties may include daily prep, cooking, managing register and finances, being the face of Mei Mei with our guests, and generally being amazing. We plan to grow and add more exciting opportunities as a company and we want people who are up for a fun ride.

If you’re interested in joining us, please send an email to hello [at] meimeiboston.com with ‘[YOUR NAME]: HIRE ME, I’M AWESOME’ as the subject. Please attach your resume and brief answers to the following questions:

1) What’s an example of great customer service you recently had and why? If you can’t think of anything, tell us what that concept means to you.
2) What kind of relevant experience do you have?
3) Why do you want to work for Mei Mei?
4) Give us a general sense of your availability (just weekends, full-time, etc.) and what kind of work, if any, you might be interested in (working on the truck, BOH or FOH at the restaurant or a combination of the above).
5) When are some times in the next week that you could come in to meet us and/or work a trial shift?

We hope to hear from you!